Deuce Tennis Centre

Privacy

Your data, in plain English.

Privacy

Who we are

  • Deuce Tennis Centre (trading as Templars Lawn Tennis Club) operates the website and booking system at this domain. We are the data controller for personal information you provide.
  • For any privacy enquiry, contact us at deucetenniscentre@gmail.com or text 07712 246 687.

Privacy

What we collect

  • Account details — name, email address, phone number and password hash when you create an account.
  • Booking data — the date, time, court and any pack or membership used for each booking you make.
  • Communications — emails we send you about bookings, packs, membership and any replies you send us.
  • Technical data — minimal server logs (IP address, browser, timestamps) used to keep the site secure and reliable.

Privacy

How we use it

  • To operate the booking system: create your account, take and confirm bookings, and manage membership and hour packs.
  • To communicate with you about your bookings, packs and account — including confirmations, amendments and cancellations.
  • To keep the service secure, detect abuse and meet our legal obligations.
  • We do not sell your data, and we do not use it for third-party advertising.

Privacy

Legal bases (UK GDPR)

  • Contract — to provide the booking, pack and membership services you have asked for.
  • Legitimate interests — to keep the service secure, prevent fraud and manage the club.
  • Consent — for any optional marketing emails (you can unsubscribe at any time).
  • Legal obligation — to keep accounting and tax records where required.

Privacy

Who we share it with

  • Hosting and database providers that run the website and booking system on our behalf, under data processing terms.
  • Email delivery provider, used to send booking, pack and account emails.
  • We do not share your personal data with advertisers or data brokers.

Privacy

How long we keep it

  • Account and booking records are retained while your account is active and for a reasonable period afterwards to handle queries and meet accounting obligations.
  • You can ask us to delete your account at any time by emailing deucetenniscentre@gmail.com; some records may be retained where the law requires.

Privacy

Your rights

  • You can ask for a copy of the personal data we hold about you, correct anything inaccurate, ask us to delete it, or object to certain uses.
  • To exercise any of these rights, email deucetenniscentre@gmail.com. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

Privacy

Changes to this policy

  • We may update this policy from time to time. Material changes will be highlighted on the site before they take effect.