Question 1

How do I book a court?

Accepted Answer

Sign in to the website and pick a slot on the booking page. Members can book any open hour at no extra cost, with no minimum notice — including the currently in-progress hour for the remaining minutes. Non-members buy a Block of 4 hours and redeem them across any available pay-as-you-play (Public) slot; every non-member booking needs at least 24 hours' notice, and in-progress hours are members-only.

Question 2

What's the difference between booking as a member and as a non-member?

Accepted Answer

Members pay one annual fee of £410 and then get free unlimited bookings during member hours — there's nothing to pay per visit and no per-hour or per-court charge, no minimum notice, and members can also grab the currently in-progress hour for the remaining minutes. Non-members don't pay an annual fee; instead they buy a Block of 4 hours up front, redeem one hour per booking, and can only book during the published pay-as-you-play (Public) windows. The 24-hour notice rule and the 90-day pack expiry apply to non-member Block of 4 bookings only, and the 24-hour notice applies to every non-member booking — the in-progress hour is members-only. Both members and non-members need to be signed in and book each visit through the website.

Question 3

Why do non-members have to buy a Block of 4?

Accepted Answer

It keeps the club's admin simple and matches our published court-usage policy. You don't have to use the four hours in one go — spread them across days, courts and players however you like, within 90 days of purchase.

Question 4

How much does membership cost?

Accepted Answer

Annual membership is £410 per person and gives you unlimited court use during member hours, with no per-hour or per-court fees on top.

Question 5

What are your opening hours?

Accepted Answer

Member hours run 08:00–22:00 Monday to Friday and 08:00–21:00 on Sunday (with a public-only window of 13:00–17:00 in the middle of Sunday). The club is closed all day Saturday. Public pay-as-you-play windows sit inside those hours and vary by day — see the day-by-day table further down this page (or on the booking page) for the exact slots. All times are London time (Europe/London) and British Summer Time is applied automatically.

Question 6

Why are you closed on Saturdays?

Accepted Answer

Saturdays are reserved out of respect for Shabbat in our local Golders Green community. The courts are open and bookable every other day of the week.

Question 7

Can children play?

Accepted Answer

Yes — juniors are very welcome. Under-16s play at a 50% discount during pay-as-you-play hours and must be supervised by a responsible adult at all times.

Question 8

Are tennis balls and rackets provided?

Accepted Answer

No — please bring your own rackets and balls. A fresh tube of balls is recommended for matches.

Question 9

How do I pay?

Accepted Answer

Payments are made by UK bank transfer within 24 hours of reserving your Block of 4. Once you reserve we email the bank details and a unique reference. Unpaid reservations are automatically cancelled after 24 hours.

Question 10

How far ahead do I need to book?

Accepted Answer

Members can book any available slot right up to the start time — no minimum notice — and can also grab the currently in-progress hour for the remaining minutes. Non-members need to book at least 24 hours in advance for every booking; in-progress hours are members-only.

Question 11

Can I cancel or change a booking?

Accepted Answer

Yes — sign in and cancel or amend from My bookings. For non-member redemptions the hour is automatically returned to your Block of 4 on cancellation. Amendments to the time of an existing booking must be made at least 2 hours before the new start time; for changes inside the 2-hour window, cancel and rebook the slot you want instead.

Question 12

Do you give refunds?

Accepted Answer

Member fees and Block of 4 packs are non-refundable, but unused hours stay on your account for 90 days from purchase. If the club has to cancel a booking for weather or maintenance we'll always rebook or return the hour.

Question 13

What happens if it rains?

Accepted Answer

Our all-weather courts drain quickly, so most bookings go ahead. If conditions are genuinely unplayable we'll contact you to reschedule, and your hour is returned to your account.

Question 14

Are there floodlights for evening play?

Accepted Answer

Yes — both tennis courts have floodlights for darker evenings, included in your member hours or pay-as-you-play booking.

Question 15

What is the MUGA?

Accepted Answer

The Multi-Use Games Area is an additional surface alongside the tennis courts, suitable for mini-tennis, junior coaching and netball. It can be booked separately for groups and parties.

Question 16

Can I block-book the courts for a school or group?

Accepted Answer

Yes — get in touch by email or phone and we'll arrange a school or group rate that suits the size and frequency of your sessions.

Question 17

Can members bring guests?

Accepted Answer

Members are welcome to bring guests during their booked hour. We just ask that you stay on court with your guests and that everyone follows the court rules.

Question 18

Will my booking ever be moved?

Accepted Answer

We do our best to leave bookings alone, but we reserve the right to move an individual booking in the rare event of a block booking taking priority. You'll always be contacted in advance.

Question 19

How do I get to the club and where do I park?

Accepted Answer

We're at St Andrews Road, London NW11 0PJ — a short walk from Golders Green station and several local bus stops. On-street parking is available nearby, subject to local restrictions.

Question 20

How do I get in touch?

Accepted Answer

Email deucetenniscentre@gmail.com or text 07459 159 170. We aim to reply within one working day.

Day	Public	Members only
Monday	10:00–12:00 · 15:00–16:00	08:00–10:00 · 12:00–15:00 · 16:00–22:00
Tuesday	09:00–11:00 · 16:00–17:00	08:00–09:00 · 11:00–16:00 · 17:00–22:00
Wednesday	10:00–12:00	08:00–10:00 · 12:00–22:00
Thursday	09:00–11:00 · 16:00–18:00	08:00–09:00 · 11:00–16:00 · 18:00–22:00
Friday	10:00–12:00 · 15:00–16:00	08:00–10:00 · 12:00–15:00 · 16:00–22:00
Saturday	Closed	Closed
Sunday	13:00–17:00	08:00–13:00 · 17:00–21:00

Everything you might want to ask.

Public vs members-only hours